So many policies are set to address problems that are a simple result of miscommunication. Unfortunately, managers don't always recognize that poor communication is the root cause of many of our team conflicts and they are not always trained to address the diverse communication needs of the team. Guest speaker Yvette Carnot, CVPM, shares her knowledge and tips from her years of experience in helping to create a welcoming and positive culture by recognizing that one size of communication does not fit all.

This audio podcast series features insightful commentary and discussions facilitated by practice managers who have tackled real-life management issues…the ones keeping them up at night! The issues are topical, relevant, and universally shared by other managers. Tune into these engaging and educational presentations and find guidance, inspiration, and support.

Produced monthly by VHMA, hosted by Debbie Hill, CVPM, SPHR, SHRM-SCP, these podcasts will expose listeners to new ideas and practical strategies and solutions that managers---relying on their expertise, experience, and creativity--have adopted to move the practice forward.

To listen, visit the VHMA website or wherever you listen to podcasts.