In this session, we will explore the innovative application of behavioral economics within the veterinary field. Behavioral economics, traditionally applied in human healthcare, offers a treasure trove of insights and strategies that can revolutionize the way veterinary care is approached, improving both pet health outcomes and client satisfaction. The session will begin with an introduction to the fundamental concepts of behavioral economics, focusing on how human behaviors, biases, and decision-making processes can influence pet care choices. We will delve into the psychology behind pet owners' decisions to seek or forego care, the adherence to prescribed treatments, and the selection between general and specialty veterinary services.
Original Recording
Friday, September 6, 2024
8:00 a.m.-9:00 a.m.