In this episode, we explore the impact of technology on veterinary practices. While new tools often seem like the perfect solution for modernizing operations, it's essential to ask whether they benefit our clients or are just shiny distractions.
Guest Kyle McAllister, CVPM, from Charleston, South Carolina, has been in the field since 2009 and is known for his eagerness to explore new technology. Kyle shares his insights on choosing tech that improves client experience and practice efficiency. He emphasizes the importance of thoughtful implementation, measuring success, and communicating with clients to gather valuable feedback.
From automation to two-way texting, Kyle discusses the most beneficial features and offers practical advice on trying and implementing new tools with staff buy-in.
Produced monthly by VHMA, hosted by Debbie Hill, CVPM, SPHR, SHRM-SCP, these podcasts will expose listeners to new ideas and practical strategies and solutions that managers---relying on their expertise, experience, and creativity--have adopted to move the practice forward.
To listen, visit the VHMA website or wherever you listen to podcasts.
Original Post
September 18, 2024
