In our first episode of VetBusiness, our thought leaders discuss how the veterinary industry has truly been through a whirlwind in recent years, including rising costs, economic uncertainty, and staffing challenges, all of which have put practice owners in a tough spot. How do you keep your doors open, pay your team fairly, and still make pet care affordable for clients?
Special guest Terry O’Neil, a CPA and valuation expert who has spent years analyzing veterinary practices shares his perspective on what’s really happening in the industry right now. Are practices panicking? No, but they are being cautious, with prices having climbed significantly in the past few years. While those increases were necessary, they also raise a critical question: how much is too much? Terry proposes a smarter way to approach pricing, one that avoids knee-jerk reactions and instead leans on data, efficiency, and even AI.
They also discuss one of the biggest challenges facing practices today: staffing. If you have ever struggled to keep your team engaged (or just keep them, period), Terry has some great advice on why old-school management approaches are not working anymore.
Produced monthly by VHMA, hosted by Brian C. Conrad, CVPM, this podcast series will empower veterinary managers and leaders by delivering in-depth analysis and discussions on the latest business trends, emerging technologies, and strategic insights crucial to navigating today's dynamic veterinary practice.
