Pet insurance is no longer a niche product. It’s becoming a part of the conversation around pet health and financial planning. As more people view their pets as true family members, the need to protect them from unexpected medical expenses is gaining momentum. In this episode we dive into what’s really happening in the pet insurance space and why it’s growing so fast especially post pandemic.
Our guest today is Robert Capobianco, a seasoned expert in the pet insurance industry and board member of the North American Pet Health Insurance Association. Robert brings a ton of experience and knowledge to the table and shares the challenges the industry faces, how data and technology are shaping the future and why collaboration with veterinary practices is more important than ever. He also debunks common myths pet owners have about insurance and how the industry is working to improve the claims process and customer experience.
We also talk about promising legislation like the PAW Act which could make veterinary care more affordable by allowing pet expenses to be paid through HSA or FSA accounts. It’s a big conversation full of great info for veterinary professionals, pet owners and anyone interested in the future of animal care. If you’ve ever wondered where pet insurance is headed or how it could fit into your practice or personal life this is the place to start.
Produced monthly by VHMA, hosted by Brian C. Conrad, CVPM, this podcast series will empower veterinary managers and leaders by delivering in-depth analysis and discussions on the latest business trends, emerging technologies, and strategic insights crucial to navigating today's dynamic veterinary practice.
Podcast posted on April 30, 2025
