New Episode!We’re excited to welcome Sheri Gilmartin, CVT from VetSource, to this episode. With over 30 years of experience in the veterinary field and a passion for data-driven insights, Sheri brings a unique perspective to the challenges and opportunities facing today’s practices.
In this conversation, we move past the noise to explore what the data is really telling us. From declining patient visits to shifting client behaviors, we take a close look at the trends shaping the veterinary landscape — including subtle changes like the rise in feline care. We also examine how online pharmacies are impacting revenue, the role of forward booking, and why strong client communication matters more than ever.

This episode offers a practical look at how data and intuition can work hand-in-hand to guide better decisions. Whether you're running the numbers or managing client interactions, Sheri's insights are a thoughtful reminder that growth requires both adaptability and heart.

Produced monthly by VHMA, hosted by Brian C. Conrad, CVPM, this podcast series will empower veterinary managers and leaders by delivering in-depth analysis and discussions on the latest business trends, emerging technologies, and strategic insights crucial to navigating today's dynamic veterinary practice.

To listen, visit the VHMA website or wherever you listen to podcasts.