New Episode! In this episode, we spotlight the unsung heroes of veterinary medicine: credentialed technicians. Join us for a conversation with Ken Yagi, Chief Veterinary Nurse Officer at the Veterinary Emergency Group and director of the RECOVER Initiative.

With over 25 years in the field, Ken shares insights on the evolving role of veterinary technicians, the importance of credentialing, and the value of proper recognition. Discover why these professionals are essential partners in patient care and their challenges, from pay disparities to physical and emotional demands.

Ken has a forward-thinking perspective on creating career pathways, flexible scheduling, and supporting practices to keep top talent. Please tune in for a compelling discussion on building a stronger future for veterinary care by truly valuing your staff.

Produced monthly by VHMA, hosted by Brian C. Conrad, CVPM, this podcast series will empower veterinary managers and leaders by delivering in-depth analysis and discussions on the latest business trends, emerging technologies, and strategic insights crucial to navigating today's dynamic veterinary practice.

To listen, visit the VHMA website or wherever you listen to podcasts.