VHMA Webinar: New Employee Orientation and On-boarding: Do it Right and Retain; Do it Wrong and Repeat!
VHMA Member Price: $0 ; Non-Member Price: $30
Ask anyone from a veterinary practice and they are likely to tell you that they are actively recruiting new team members of all types. The veterinary profession is constantly challenged with recruiting and retaining talented employees and the talent shortage is palpable. For hospitals to be successful they must focus their efforts on retaining the best people. While there is no magic bullet for recruiting, orientation can be the magic bullet for retention.
Original Recording:
Wednesday, December 6, 2017
1:00 p.m. - 2:00 p.m.
Credit
CEU1:1.0
Description
Research shows us that 69% of employees who have a good orientation and on-boarding experience will stay for an average of three years. As leaders we get overwhelmed with the pace of replacing team members and keeping up with operations, and ironically, our orientation processes suffer first. Orientation is the most pivotal training period of the employment cycle, so if we fail to do it well, the vicious cycle of turnover repeats! This session will cover:
- Three questions all new team members want to know
- Your role as the Manager
- Setting timelines and roadmaps
- Improving the orientation experience by using the social component of learning
- Fresh ideas from your colleagues who have mastered the orientation process
Speaker:
Julie Poncier, CVT, CVPM, PHR, SHRM-CPJulie is a veterinary practice management consultant with over twenty years of experience in the veterinary profession. In 2014, Julie founded her own consulting firm, Practice Moxie. Drawing on a wide variety of expertise, she focuses on leadership development, veterinary team training, and the overall success of the veterinary practice by improving the veterinary work environment.
Julie became credentialed as a Professional in Human Resources in 2010, a Certified Veterinary Practice Manager in 2011, and an ATD Certified Master Trainerô in 2016. Julie has been speaking and training professionally since 2008, and is a professional member of the National Speakers Association.
She works with practices across the country but as a native Floridian prefers working in Florida as much as she can. Working from her Lakeland-based home office, she enjoys spending time with her children and her border collie. Her true passion is helping practice owners, managers, and teams grow and practice their own Moxie!
