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VHMA Webinar: Needs Assessment a Critical Component of Developing Effective Staff Training Programs
VHMA Member Price: $0; Nonmember Price: $30
Assessing the training needs of a veterinary hospital team involves a systematic method of identifying unmet needs, balancing priorities and making decisions. The pathway to an effective needs assessment can be murky. In this webinar, we focus on the fundamental steps necessary to build a framework for conducting an assessment. Webinar participants will have access to templates that can be applied in their practices.
The following steps will be emphasized:
Step 1 - Ascertain the goals and purpose of the needs assessment
Step 1 - Ascertain the goals and purpose of the needs assessment
Step 2 - Identify the components of the assessment process
Step 3 - Apply the assessment format to common scenarios in the veterinary practice
Step 4 - Use the results of the common sense scenario to develop training programs
The framework will assist participants in more effectively defining the training and development needs of the hospital team to create targeted training programs that have a greater impact on performance.
Original Recording:
Thursday, December 13, 2018
1:00 PM - 2:00 PM EST
Credit
CEU1:1.0
Description
Speaker: Julie Nash, CVPM, PHR, SHRM-CP
She works with practices across the country but as a native Floridian prefers working in Florida as much as she can. Working from her Lakeland-based home office, she enjoys spending time with her children and her border collie. Her true passion is helping practice owners, managers, and teams grow and practice their own Moxie!
Julie is a veterinary practice management consultant with over twenty years of experience in the veterinary profession. In 2014, Julie founded her own consulting firm, Practice Moxie. Drawing on a wide variety of expertise, she focuses on leadership development, veterinary team training, and the overall success of the veterinary practice by improving the veterinary work environment.
Julie became credentialed as a Professional in Human Resources in 2010, a Certified Veterinary Practice Manager in 2011, and an ATD Certified Master Trainerô in 2016. Julie has been speaking and training professionally since 2008, and is a professional member of the National Speakers Association.
She works with practices across the country but as a native Floridian prefers working in Florida as much as she can. Working from her Lakeland-based home office, she enjoys spending time with her children and her border collie. Her true passion is helping practice owners, managers, and teams grow and practice their own Moxie!
