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VHMA Webinar: Crazy Stuff Clients Say
VHMA Member Price: $0; Nonmember Price: $30
Every year, Darren Osborne surveys thousands of pet owners to find out what they think about veterinarians, veterinary services and veterinary fees. Did you know that nine out of ten pet owners think they to go to their veterinarian at least once a year but only sixty percent actually do? Find out why half your clients are shocked with their bill at the end of their visit and how many are actually going to the Internet for medical information and medication.
Original Recording:
Thursday, August 15, 2019
1:00 PM - 2:00 PM EST
Credit
CEU1:1.0
Description
Speaker: Darren Osborne
Darren Osborne, MA is the Director of Economic Research for the Ontario VMA and Economic Consultant for the Canadian VMA, Veterinary Hospital Managers Association, several State VMAs and veterinary study groups across North America. Darren attended York University and completed his Master's Degree in Economics in 1992. When he is not crunching numbers, you can find Darren playing the guitar, running, swimming or cycling.
