Crisis or Crossroads? Understanding What Credentialed Technicians Bring to the Practice
VHMA Member Price: $59; Nonmember Price: $89
The current status of the veterinary technician profession has been described as being “in crisis” and at “a crossroads of change." Practice managers can impact how the role of the veterinary technician is perceived. The discussion will focus on how hiring credentialed veterinary technicians and utilizing them to their fullest extent (by law and skill) can transform the practice and increase profitability. Economic studies by the OAVT and AVMA will be examined, as well as optimum DVM to technician ratios. We will also explore how veterinary practices are leveraging technicians with telemedicine and technician appointments and how to attract, hire, and retain veterinary technicians.
VHMA Virtual Annual Conference Presentation
Original Recording:
Tuesday, September 15, 2020
1:00 PM Eastern
Credit
CEU1:1.0
Description
Speaker: Leslie Boudreau, RVTg, BASVT, CVPM, PHR, PHRca
Leslie has been a Veterinary Technologist and Practice Manager in Southern California for over 30 years. She earned her A.S. in Veterinary Technology from Mt. San Antonio College, CA and her BASVT in Veterinary Technology – Hospital Management, from St. Petersburg College, FL. In 2011, she became a CVPM (Certified Veterinary Practicel Manager). Leslie holds three human resources certifications, PHR (Professional in Human Resources), PHRca (California specific Certification), and SPHR (Senior Professional in Human Resources). She is also a certified Harassment Prevention Trainer.
Leslie is the current Secretary and Emerging Leader Coordinator for the Veterinary Hospital Managers Association (VHMA) Board of Directors. Since 2013, she has enjoyed serving on the VHMA Program Committee, serving on their Board of Directors, and lecturing at VHMA national conferences.
Leslie has authored practice management articles for national journals and publications and was formerly a practice management consultant for Novartis Animal Health. Additionally, Leslie speaks nationally on a wide range of practice management topics as a presenter for Practice Management, Human Resources, and Veterinary Technician conferences and continuing education programs. Leslie aspires to advance the profession through frequent speaking, advocacy and mentoring. Leslie is passionate about all aspects of veterinary practice management and helping the profession grow and adapt to future changes. As a speaker and practicing manager, she brings a real life, in the trenches perspective to her lectures.
In addition, Leslie is very active in Veterinary Technician legislation as the current President of CaRVTA (California State Registered Veterinary Technician Association). Prior to becoming president, she served as a member of the CaRVTA Board of directors, and on their Legislative/Regulatory Committee. She also sits on the Advisory Committee Boards for two veterinary technician colleges in southern California and volunteers on AVMA CVTEA site visit teams as the RVT member. She is currently serving on the national AVMA Taskforce on Veterinary Technician Utilization.
Leslie spends the bulk of her time as a Practice Manager at Animal Hospital of Huntington Beach, a seven-veterinarian, AAHA accredited, small animal and exotic practice in southern California. Locally, Leslie is very active with the Orange County Veterinary Hospital Manager’s Group and is a founding member.
Leslie is the current Secretary and Emerging Leader Coordinator for the Veterinary Hospital Managers Association (VHMA) Board of Directors. Since 2013, she has enjoyed serving on the VHMA Program Committee, serving on their Board of Directors, and lecturing at VHMA national conferences.
Leslie has authored practice management articles for national journals and publications and was formerly a practice management consultant for Novartis Animal Health. Additionally, Leslie speaks nationally on a wide range of practice management topics as a presenter for Practice Management, Human Resources, and Veterinary Technician conferences and continuing education programs. Leslie aspires to advance the profession through frequent speaking, advocacy and mentoring. Leslie is passionate about all aspects of veterinary practice management and helping the profession grow and adapt to future changes. As a speaker and practicing manager, she brings a real life, in the trenches perspective to her lectures.
In addition, Leslie is very active in Veterinary Technician legislation as the current President of CaRVTA (California State Registered Veterinary Technician Association). Prior to becoming president, she served as a member of the CaRVTA Board of directors, and on their Legislative/Regulatory Committee. She also sits on the Advisory Committee Boards for two veterinary technician colleges in southern California and volunteers on AVMA CVTEA site visit teams as the RVT member. She is currently serving on the national AVMA Taskforce on Veterinary Technician Utilization.
Leslie spends the bulk of her time as a Practice Manager at Animal Hospital of Huntington Beach, a seven-veterinarian, AAHA accredited, small animal and exotic practice in southern California. Locally, Leslie is very active with the Orange County Veterinary Hospital Manager’s Group and is a founding member.
