Growing Leaders from Within
Member Price: $69; Nonmember Price: $99
Why do we need technician or CSR leaders in our hospitals? How do we go about choosing the best candidate for a leadership position? Once they are in the position how do we ensure their success? If you are looking to promote staff to leadership role or looking to fill a void in your hospital this lecture will review best practices moving staff from the floor to a leadership role. Ensuring their success by avoiding common new leadership pitfalls will also be discussed.
VHMA 2021 Annual Meeting and Conference
Original Recording:
Thursday, September 9, 2021
11:00 AM-12:30 PM Eastern
Credit
CEU1:1.5
Description
Speaker: Amy Newfield, MS, CVT, VTS, (ECC)
Amy is currently employed with BluePearl Veterinary Partners as a Project Manager for Training and Health and Wellness and owner of Veterinary Team Training. After working in general practice for many years, Amy found her passion in emergency medicine and went on to obtain her VTS in Emergency and Critical Care. She has held several board positions in the Academy of Veterinary Emergency & Critical Care Technicians & Nurses, including president. Amy's new focus is on team and leadership development. She is well-published in over 20 subjects and recently published her book "Oops, I Became a Manager" focused on creating happy veterinary teams.